Episode-061-How to Calm an Angry Person in Ninety Seconds or Less (Part 2)
Episode 061
How to Calm an Angry Person in Ninety Seconds or Less (Part 2)
Join us on today’s episode for part two with Doug Noll. On this episode Doug goes into the how-to’s of how to really listen, not to the words but the the feelings and emotions. If you missed the first part of our conversation, be sure to go and listen to that one here.